1. Obtain and maintain the required state, county and/or city license(s).

2. Provide most current name, address, and telephone number and other available information of the alarm user or a designee, who can be called in an emergency, 24 hours a day, and contact a key holder or other emergency contact who will be requested to respond immediately if necessary.

1. Instructions explaining the proper operation of the alarm system to the alarm user.

2. Written information of how to obtain service from the alarm company for the alarm system.

1. Attempt to verify, by calling the alarm site and/or alarm user by telephone, to determine whether an alarm signal is valid before requesting dispatch. Telephone verification shall require, at a minimum, that a second call be made to a different number, if the first attempt fails to reach an alarm user who can properly identify themselves to attempt to determine whether an alarm signal is valid, except in the case of a panic, silent, duress or burglary and/or robbery-in-progress alarm, or in cases where a crime-in-progress has been verified by video and/or audible means.

2. Provide address and alarm user registration number to the communications center to facilitate dispatch and/or cancellations.

3. Communicate any available information about the location of the alarm.

4. Communicate a cancellation to the law enforcement communications center as soon as possible following a determination that response is unnecessary.